Welcome to Loro Labs Technologies Corporation ("Loro Labs," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of any services, websites, mobile applications, software, content, and related platforms provided by Loro Labs (collectively, the "Services"), including but not limited to the Loro AI: English Learning application and the lorolabs.ai website.

By accessing or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to all the terms stated here, you must not use our Services.

1. Eligibility

You must be at least 13 years of age to use our Services. If you are under the legal age of majority in your jurisdiction, you may only use the Services under the supervision and with the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

By using our Services, you represent and warrant that you have the legal capacity to enter into a binding agreement and that you are not barred from using the Services under any applicable law.

2. User Accounts

Certain features of our Services may require you to register for an account. When creating an account, you agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information to keep it accurate and complete
Maintain the confidentiality of your login credentials and restrict access to your account
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account or any other breach of security

We reserve the right to suspend, disable, or delete your account at our sole discretion if we determine that you have violated any provision of these Terms or that your account has been used for unauthorized purposes.

3. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You expressly agree not to:

Republish, sell, sublicense, or redistribute any material or content from Loro Labs without express written permission
Reverse engineer, decompile, disassemble, or attempt to extract source code from our software, applications, or platforms
Interfere with, disrupt, or attempt to gain unauthorized access to our servers, networks, databases, or infrastructure
Use any automated means, including bots, crawlers, scrapers, or similar tools, to access or interact with our Services without prior written consent
Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
Use our Services for any fraudulent, deceptive, or illegal activity
Attempt to circumvent any security measures, access controls, or usage limits implemented in the Services
Collect or harvest personal information of other users without their explicit consent

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these provisions, including removing offending content, suspending or terminating access, and reporting violations to law enforcement authorities.

4. AI-Powered Features and Limitations

Some of our Services utilize artificial intelligence and machine learning technologies to deliver responses, assessments, recommendations, educational content, and other outputs. By using these features, you acknowledge and agree that:

AI-generated content is provided for informational and educational purposes only and should not be considered professional advice
Outputs may contain inaccuracies, errors, or biases, and you are responsible for independently evaluating and verifying any AI-generated content before relying on it
We do not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated content for any particular purpose
Your inputs to AI features may be processed in real time to generate responses but are not permanently stored unless explicitly stated otherwise
We continuously work to improve our AI systems but cannot guarantee they will be error-free or perform identically across all use cases

5. Payments, Subscriptions, and Refunds

Some Services may require a one-time fee, recurring subscription, or in-app purchase. When you make a purchase, you agree to the following:

You authorize Loro Labs, our payment partners, or the applicable app store (Apple App Store, Google Play Store) to charge your chosen payment method for the agreed amount
Subscription plans automatically renew at the end of each billing period unless you cancel before the renewal date through the applicable app store or platform
Prices are subject to change with reasonable advance notice; changes will not affect active subscription periods already paid for
Unless otherwise specified or required by applicable law, all payments are non-refundable
Refund requests for subscriptions purchased through Apple or Google must be directed to the respective app store, as they manage billing and refund processes

For website-related services (custom website development, platforms, maintenance plans), payment terms, deliverables, and refund policies will be outlined in a separate project agreement or proposal provided before work begins.

6. Intellectual Property

All content, software, features, functionality, designs, trademarks, logos, service marks, trade names, and other intellectual property associated with Loro Labs and our Services are either owned by or exclusively licensed to Loro Labs Technologies Corporation.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal or internal business purposes, subject to these Terms. This license does not include the right to:

Modify, adapt, or create derivative works based on our Services or content
Use our trademarks, logos, or brand elements without prior written consent
Reproduce, distribute, publicly display, or publicly perform any content from the Services except as expressly permitted
Use the Services or content for commercial purposes without a separate written agreement

Any unauthorized use, reproduction, or redistribution of our intellectual property is strictly prohibited and may result in civil and criminal penalties.

7. User Content

If you submit, upload, post, or otherwise make available any content through our Services ("User Content"), you retain ownership of your original content. However, by providing User Content, you grant Loro Labs a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content solely for the purpose of operating, improving, and promoting our Services.

You represent and warrant that:

You own or have the necessary rights and permissions to submit the User Content
Your User Content does not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party
Your User Content complies with all applicable laws and these Terms

We reserve the right to remove any User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.

8. Third-Party Services and Links

Our Services may contain links to or integrate with third-party websites, applications, or services that are not owned or controlled by Loro Labs. These include but are not limited to payment processors, analytics providers, advertising networks, and cloud hosting services.

We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk and subject to those parties' terms and policies. We encourage you to review the terms and privacy policies of any third-party services you access through our platform.

9. Privacy and Data Protection

We care about your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy to understand how we collect, process, store, and protect your personal information.

By using our Services, you consent to the collection and processing of your data as described in our Privacy Policy. Our Privacy Policy is incorporated into and forms part of these Terms.

10. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

LORO LABS SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT:

The Services will meet your specific requirements or expectations
The Services will be uninterrupted, timely, secure, or error-free
The results obtained from the use of the Services will be accurate, reliable, or complete
Any errors or defects in the Services will be corrected within a specific timeframe

You acknowledge and agree that your use of the Services is at your sole risk. No advice or information, whether oral or written, obtained from Loro Labs or through the Services shall create any warranty not expressly stated in these Terms.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LORO LABS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, revenue, or business opportunities
Loss of data, goodwill, or other intangible losses
Cost of procurement of substitute services
Any damages arising from unauthorized access to or alteration of your data or transmissions
Any damages arising from your inability to access or use the Services

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE AMOUNT YOU HAVE PAID TO LORO LABS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS (USD $100), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. Indemnification

You agree to indemnify, defend, and hold harmless Loro Labs Technologies Corporation, its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of or access to the Services
Your violation of these Terms or any applicable law or regulation
Your violation of any rights of a third party, including intellectual property, privacy, or publicity rights
Any User Content you submit through the Services

13. Termination

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice, at our sole discretion. Reasons for termination may include, but are not limited to, violation of these Terms, fraudulent activity, extended periods of inactivity, or a request by law enforcement.

Upon termination:

Your right to access and use the Services will immediately cease
Any licenses granted to you under these Terms will be immediately revoked
We may delete your account and associated data in accordance with our Privacy Policy
Provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability

14. Modifications to the Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes, we will:

Post the updated Terms on our website and/or within the applicable Service
Update the "Last Updated" date at the top of these Terms
Provide at least 30 days' notice before material changes take effect, where practicable

Your continued use of the Services after any changes are posted constitutes your binding acceptance of the updated Terms. If you do not agree with the modified Terms, you must stop using the Services and, if applicable, cancel your account.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be subject to good-faith negotiations between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to mediation in Quezon City, Philippines.

If mediation fails to resolve the dispute, either party may bring the matter before the appropriate courts of Quezon City, Philippines, which shall have exclusive jurisdiction. You irrevocably consent to the personal jurisdiction of such courts.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

17. Waiver

No failure or delay by Loro Labs in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof. No single or partial exercise of any right shall preclude the further exercise of that right or any other right. A waiver of any provision of these Terms shall be effective only if made in writing and signed by an authorized representative of Loro Labs.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by Loro Labs in connection with the Services, constitute the entire agreement between you and Loro Labs regarding your use of the Services. These Terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Loro Labs with respect to the Services.

19. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact:

Loro Labs Technologies Corporation
27th Floor IBM Plaza Building
8 Eastwood Avenue, Eulogio Rodriguez Jr. Ave
Quezon City, 1110, Philippines
Email: info@lorolabs.ai

Terms and Conditions